Insight · Ads + press

Why Meta Ads create demand that Google Ads and press then close

Meta says search meets demand but does not create it. Google says shoppers loop between exploring and evaluating. Together the two support the case that three channels beat one.

Want this done for you? See our Google Ads management service. Related reading: Why Google Ads convert better with press behind the name · PR Newswire alternatives · PR for SEO.

Key takeaways

  • Meta says search is good at meeting demand and weak at creating it, so a Google-only budget depends on demand someone else made.
  • Google's research says shoppers loop between adding brands and cutting them, so what they find during a search can remove a business from the list.
  • Press coverage is evidence a shopper can check, which is why Blue Leopard Media argues it belongs in the same plan as Meta Ads and Google Ads.

In short

A paid ad does one job: it gets a person to notice a business. What happens next is out of the advertiser's hands. The person looks the business up, reads what comes back, and decides whether to go on.

Two pieces of platform writing, one from Meta and one from Google, describe the two halves of that sequence. Read side by side, they support the case that Meta Ads, Google Ads and press coverage work better as one plan than as three separate purchases.

Search meets demand, but it does not start it

In a June 2022 post on its Discovery Commerce system, Meta made a plain claim: search engines and e-commerce sites are good at meeting demand for a product, but they are not effective at generating it. The post cites a 2020 GfK survey in which more than 74% of people said they use Meta platforms to discover brands or products online. The post gives no sample size, country or method for that survey, so the figure is Meta's own claim and should be read that way.

Meta sells advertising, so it has a reason to say this. Even so, the logic holds up. A person cannot search for a business they have never heard of. Someone has to put the name in front of them first.

That is the job of Meta Ads. They reach people who were not looking yet. A Google Ads account that runs only Search campaigns has no such step. Search reaches people who are searching for the products or services a business offers.

What Google found about how people decide

Google's consumer insights team published its "messy middle" research in July 2020. It describes the stretch between a trigger and a purchase as a loop, not a straight line. Shoppers alternate between exploration, which adds options to the list, and evaluation, which cuts the list down. They repeat the cycle until they decide.

This matters for searches for a business name, which the research does not single out. It classes whatever a shopper does online as either exploration or evaluation, so a shopper checking a name they already have can be read as evaluating.

Google's recommendations follow from that. Be present while people explore, and shorten the gap between trigger and purchase so they spend less time exposed to rivals.

Why the evaluation step favours businesses with outside proof

Google's team tested six cognitive biases in an experiment that simulated 310,000 purchase scenarios across financial services, consumer packaged goods, retail, travel and utilities. Two of the six are social proof and authority. In plain terms, shoppers are swayed by what other people say and by a trusted or expert source.

The headline results were deliberately extreme. A fictional cereal brand, the weakest challenger, took 28% of preference from the established favourite when it was given benefits such as five-star reviews and 20% extra free. A fictional car insurer won 87% of preference when it held an advantage on all six biases. These are test outcomes, not typical market gains, and no advertiser should plan around them.

What they do show is direction. When a shopper compares two brands, biases such as social proof and authority can move their preference from one brand to another.

What a search for a business with no coverage returns

The research above does not measure press coverage directly, and no source read for this piece does. The argument from here is Blue Leopard Media's own reading of that research.

On that reading, a business with no coverage can return only things it controls: its website, its social profiles and its ads. That is fine for proving the business exists. It gives an evaluating shopper nothing from a third party, so social proof and authority are missing at the moment they matter most.

A feature in a business, lifestyle or entertainment publication fills that gap. It names the business, but no source read for this piece says how such a feature ranks when the name is searched.

One older piece of survey data points the same way, with a limit. Nielsen's 2012 Global Trust in Advertising study, covering more than 28,000 internet respondents in 56 countries, found 92% trusting earned media, such as word-of-mouth or recommendations from friends and family, and 70% trusting online consumer reviews. Television ads were at 47% and newspaper ads at 46%. That survey is more than a decade old, and it names television, magazine and newspaper ads rather than editorial features, so it supports the general point that outside voices are trusted more than paid ones. It does not show how much a press feature is trusted.

Where each channel falls short alone

Meta Ads on their own create awareness, then send the person off to look the business up. If that lookup returns only the business's own pages, the spend that created the interest is exposed at the point of decision.

Google Ads on their own catch people who are already searching, but they depend on demand that something else produced.

Press coverage on its own is something a shopper can find only if they look. It adds credibility.

Each channel is weakest at the step the other two handle. That is the case for treating the three as one plan: Meta supplies the name, Google answers the search, and coverage is what the search turns up.

How Blue Leopard Media runs the three together

Blue Leopard Media's view is that the ad work and the press work should be planned against each other, not bought from separate suppliers who never compare notes.

In practice, that would mean checking what a business's name returns before ad spend grows, and treating the feature as part of the return on that spend, not a separate branding exercise. Meta Ads then bring in people who were not looking. Google Ads catch them when they search. The coverage is there when they check.

A business that buys only one of the three is relying on the other two to happen by luck. Blue Leopard Media's view is that the sensible order is to fix the step a shopper is most likely to fail at, and for many businesses that is the lookup.

Ads and press, run by one team.

Google Ads, Meta Ads and press features planned together, changed weekly and reported monthly. Tell us what you sell and we will send a proposal.

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